Namrata Jolly

Senior Advisor, Pinbox solutions

Namrata has led cross-functional and cross-border- country, regional & global teams implementing strategic & transformational initiatives delivering business impact. She has a deep understanding of the various functions such as digital engagement, experience, marketing, operations & technology and the levers required to ensure business value. She is a strong collaborator with proven negotiation and influencing skills in interaction with C-suite stakeholders. She brings her strong networking skills to the table and was instrumental in implementing the first ever collaboration program of Prudential globally, with the Fintech, Insuretech community – Prufintegrate.

0945 - 1030 AM

(23/7/2020) SG - Thursday

Importance of customer experience marketing and how it is extremely relevant today

Namrata jolly, Senior Advisor, Pinbox solutions

- know your customer, in iNsights
- Customer segmentation and the right value proposition
- marketing across channels
- continuous measurement and experience optimization
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